What is your warranty policy?
Your knife and sheath should last a lifetime with proper care and maintenance. These products are covered by a full lifetime guarantee against defects in materials, craftsmanship, and hardware. This warranty does not cover damages resulting from abusive use, general wear and tear, or negligence.
How can I contact you?
The best way to contact me at this time is through my Contact Me page. I will answer as quickly as possible.
How long will my order take to receive?
For in stock items, I typically ship within 2-3 business days via USPS Priority shipping which typically takes 2-3 days in transit.
For custom orders things become more difficulty to predict. In short, I do not know. There are a multitude of factors that affect lead times on knives such as how many knives are ahead of your order, the number of knives in your order, the availability of materials to fill your order, lead times with Peter’s for heat treating, the time of year the order is placed (fall/winter is my slowest time of year), and my personal health. I try to work as quickly as I can without sacrificing quality.
Do you require a deposit?
Sometimes. I require a non-refundable deposit for the materials for a knife on all custom orders or for all handle materials that deviate from my typical product line or in-stock items. Also, any large orders that would require significant out of pocket expenses for me to get materials to start will require a deposit. This deposit is due by the date that I begin ordering materials to start working on the knife. Upon completion of the knife, the remainder of the balance is due. Knives that are typical for my product line and that can be easily sold on my Available Now page do not require a deposit.
What types of payment do you accept?
I can take cash, USPS Money Orders, or most major debit/credit cards (any Visa, MasterCard, American Express, Discover, JCB, or UnionPay).
What are shipping costs?
I charge a flat rate of $15/knife for shipping with insurance within the US. This buys you USPS Priority Mail service (2-3 days) with insurance. Please contact me for bulk rates on multi-knife orders and/or international orders.
Are there any knives currently availible for purchase?
Please refer to my Available Now page for any in stock products available for immediate purchase.
How should I sharpen my knife?
You should sharpen your knife with whatever method works best for you. All methods of sharpening have pro’s and con’s and quite honestly none of them are perfect. Everyone has slightly different expectations of what “sharp” is or is not and everyone has slightly different preferences in edge quality. If you are truly sharpening challenged and looking for a quick and simple method that is good enough, I would recommend either a WorkSharp Knife and Tool Sharpener if your OK with a convexed edge or a guided rod system such as the Lansky or KME system.
Can you take PayPal?
I do not accept PayPal. PayPal buyer protection specifically excludes “custom made items here” as well as “weapons or knives” in part 2, subsection K. It does not help the consumer for items made to enjoy in the field and is anti-second amendment. I cannot support PayPal. However, I do accept major credit and/or debit cards through Square. You are welcome to use a credit or debit card to purchase anything from me if you wish to have the convenience of an instant payment and your user policy of these cards should offer you some buyers protection if that is a concern of yours, though you shouldn’t need it when ordering from me.